Privacy Policy

This Privacy Policy describes how Jet's Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, retains, and protects the personal information of individuals ("you," "your," or "user") who visit our website at pizzas-jets.rest, place orders, subscribe to our communications, or otherwise interact with our services. We are committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner consistent with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and all other applicable data privacy regulations.

Please read this Privacy Policy carefully before using our website or services. By accessing pizzas-jets.rest, placing an order, creating an account, or otherwise engaging with our platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our website and services immediately.

We encourage you to review this policy periodically, as we may update it from time to time to reflect changes in our practices, technologies, legal requirements, or operational needs. We will notify you of any material changes by posting the updated policy on this page with a revised effective date.

1. Who We Are and How to Contact Us

Jet's Pizza operates as a food service business in the United States. Our website, pizzas-jets.rest, is our digital platform through which customers can browse our menu, place orders, create accounts, and engage with our brand. We take the privacy of our customers seriously and have designated a responsible point of contact for all privacy-related inquiries.

For all privacy inquiries, requests to exercise your rights, or concerns about how your personal information is being handled, please contact us using the email address listed above. We will make every effort to respond to your inquiry within 45 days of receipt, as required under applicable law.

2. Information We Collect

We collect various categories of personal information in connection with your use of our website and services. The specific information we collect depends on how you interact with us. Below is a comprehensive overview of the data categories we may collect.

2.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect personal identification information, including but not limited to:

• Full name (first and last name)
• Email address
• Phone number
• Delivery address (street address, city, state, ZIP code)
• Billing address
• Date of birth (when required for age verification)
• Username and password for account creation
• Profile picture (if voluntarily uploaded)

2.2 Payment and Financial Information

When you place an order or complete a transaction through our website, we collect payment-related information to facilitate and complete your purchase. This may include:

• Credit card or debit card number (last four digits only, after processing)
• Payment card type (Visa, Mastercard, etc.)
• Billing address associated with the payment method
• Transaction history and order receipts

Please note that full payment card numbers are not stored on our servers. Payment processing is handled by third-party payment processors who operate under their own privacy and security policies and comply with Payment Card Industry Data Security Standards (PCI-DSS).

2.3 Order and Transaction Data

We maintain records of the orders you place through our platform, including:

• Items ordered (food items, quantities, customizations)
• Order date, time, and frequency
• Delivery or pickup preferences
• Special instructions or dietary requests
• Order history and spending patterns
• Promotional codes or loyalty rewards applied

2.4 Usage Data and Technical Information

When you access our website, we automatically collect certain technical and usage data about your browsing activity and device, including:

• IP address
• Browser type and version
• Operating system and device type
• Referring website or source (how you arrived at our site)
• Pages visited on our website
• Time and date of your visit
• Duration spent on specific pages
• Clickstream data (links you click)
• Search queries entered on our website
• Error logs and performance data

2.5 Location Data

With your consent, or as a necessary part of providing delivery services, we may collect location information, including:

• Precise geolocation data (GPS coordinates) when enabled on your device
• Approximate location inferred from your IP address
• Delivery address you provide when placing an order

2.6 Communications and Interaction Data

When you communicate with us—whether through email, online forms, or customer service channels—we may collect:

• Content of your messages or inquiries
• Feedback, reviews, or ratings you submit
• Records of customer support interactions
• Survey responses or contest entries

2.7 Cookie and Tracking Technology Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior, preferences, and interactions with our website. For full details, please refer to Section 7 (Cookie Policy) of this document.

2.8 Voluntary and User-Generated Information

You may voluntarily provide additional information through loyalty programs, promotional sign-ups, referrals, or user profiles. This information is used in the context in which it is provided.

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes. We process your data only where we have a lawful basis to do so under applicable law, including your consent, the necessity of fulfilling a contract with you, compliance with legal obligations, or our legitimate business interests. Below are the primary purposes for which we use your information.

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders (delivery or pickup)
• Creating and managing your account
• Sending order confirmations, receipts, and delivery status updates
• Processing payments and handling refunds or disputes
• Providing customer support and resolving complaints
• Administering loyalty programs, rewards, or promotional offers

3.2 Analytics and Service Improvement

• Analyzing website traffic, usage patterns, and user behavior
• Understanding customer preferences to improve our menu and service offerings
• Conducting internal research, reporting, and data analysis
• Testing new features and conducting A/B testing
• Monitoring website performance and resolving technical issues

3.3 Marketing and Communications

• Sending promotional emails, newsletters, or special offers (with your consent or as permitted by law)
• Delivering personalized recommendations based on your order history and preferences
• Showing you targeted advertisements on our website or third-party platforms
• Notifying you about new menu items, seasonal promotions, and events
• Retargeting campaigns through platforms such as Google Ads and Meta (Facebook/Instagram)

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email, contacting us at [email protected], or adjusting your account notification preferences.

3.4 Legal Compliance and Safety

• Complying with applicable federal, state, and local laws and regulations
• Responding to lawful requests from government authorities or law enforcement
• Preventing, detecting, and investigating fraud, abuse, or illegal activity
• Enforcing our Terms of Service and other legal agreements
• Protecting the rights, property, and safety of our customers, employees, and the public

3.5 Business Operations

• Conducting due diligence in connection with business mergers, acquisitions, or sales
• Maintaining accurate business records
• Auditing and financial reporting

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information with certain third parties in the circumstances described below. Where required, we enter into data processing agreements with third-party service providers to ensure they protect your information appropriately.

4.1 Service Providers and Business Partners

We engage trusted third-party vendors and service providers who assist us in operating our business and delivering services to you. These may include:

• Payment processors: To securely process financial transactions
• Delivery partners: To fulfill delivery orders and provide real-time tracking
• Cloud hosting providers: To store and manage website data securely
• Email service providers: To send transactional and marketing communications
• Analytics providers: Such as Google Analytics, to help us understand website usage
• Advertising networks: To deliver relevant advertisements on our behalf
• Customer support platforms: To facilitate customer service interactions

These service providers are contractually prohibited from using your personal information for any purpose beyond what is strictly necessary to provide services to us.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information to government authorities, law enforcement agencies, courts, or other legal entities when:

• Required to do so by applicable law, regulation, subpoena, or court order
• We believe disclosure is necessary to protect public safety or prevent harm
• We need to protect our legal rights, property, or enforce our agreements
• Responding to legitimate requests from public authorities, including national security matters

4.3 Business Transfers

In the event that Jet's Pizza undergoes a merger, acquisition, sale of assets, bankruptcy, reorganization, or similar corporate transaction, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website prior to your personal information becoming subject to a different privacy policy.

4.4 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, analytics, marketing, or other purposes. This sharing does not constitute the sale of personal information under applicable law.

4.5 With Your Consent

We may share your information with third parties in ways not described in this policy when we have obtained your explicit consent to do so.

5. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain rights with respect to your personal information. We are committed to honoring these rights and providing you with a clear process to exercise them. Specifically, residents of California are afforded rights under the CCPA/CPRA, and we extend equivalent rights to all our customers where practicable.

5.1 Right to Know and Access

You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purposes for which it was collected or sold, and the categories of third parties with whom it has been shared. You may make up to two (2) verifiable requests per twelve (12) month period.

5.2 Right to Correct

You have the right to request correction of inaccurate personal information we hold about you. Upon receiving a verified correction request, we will correct the relevant data and, where applicable, instruct our service providers to do the same.

5.3 Right to Delete

You have the right to request deletion of your personal information that we have collected. Upon verification of your request, we will delete your data from our records and direct our service providers to do likewise, subject to certain legal exceptions (such as maintaining records required for legal compliance, fraud prevention, or completing a transaction you requested).

5.4 Right to Data Portability

You have the right to receive a copy of the personal information you have provided to us in a structured, commonly used, and machine-readable format, and to transmit that information to another service provider where technically feasible.

5.5 Right to Opt Out of Sale or Sharing of Personal Information

Under the CCPA/CPRA, California residents have the right to opt out of the "sale" or "sharing" of their personal information for cross-context behavioral advertising. While we do not sell personal information for monetary consideration, if any of our data sharing practices constitute a "sale" or "sharing" under California law, you may opt out by contacting us at [email protected] or by responding to any "Do Not Sell or Share My Personal Information" mechanism present on our website.

5.6 Right to Limit Use of Sensitive Personal Information

California residents have the right to limit the use and disclosure of sensitive personal information (such as precise geolocation, financial data, and account credentials) to what is necessary to perform the services you requested. To exercise this right, please contact us using the details in Section 1.

5.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. We will not deny you our goods or services, charge you different prices, provide you with a different level of service quality, or suggest that you will receive inferior treatment because you exercised your privacy rights.

5.8 How to Submit a Privacy Rights Request

To exercise any of the rights listed above, please contact us by:

• Email: [email protected] (Subject line: "Privacy Rights Request")

We will need to verify your identity before processing your request to protect the security of your personal information. Verification may include confirming your email address, account information, or other identifying details. We will respond to verified requests within 45 days of receipt. If we require additional time (up to an additional 45 days), we will notify you within the initial 45-day period and explain the reason for the extension.

If you have designated an authorized agent to submit requests on your behalf, we require written authorization and may contact you directly to verify the request.

6. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards designed to protect your data against unauthorized access, disclosure, alteration, destruction, or loss.

6.1 Technical Safeguards

• Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption for all data transmitted between your browser and our website
• Encrypted storage of sensitive data at rest using industry-standard encryption protocols
• Firewalls, intrusion detection systems, and regular security vulnerability scanning
• Multi-factor authentication for administrative access to our systems
• PCI-DSS compliant payment processing handled by vetted third-party processors

6.2 Administrative Safeguards

• Access to personal data restricted to authorized personnel with a legitimate business need
• Regular employee training on data privacy and security best practices
• Confidentiality agreements with all staff who handle personal information
• Periodic audits of our data handling and security practices

6.3 Physical Safeguards

• Secure server environments with restricted physical access
• Data backup and disaster recovery protocols

Despite our best efforts, no security system is completely impenetrable. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and relevant authorities as required by applicable law, including in accordance with state data breach notification laws.

7. Cookie Policy

Our website, pizzas-jets.rest, uses cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage) to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertising.

7.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your device and remember information about your preferences or past actions.

7.2 Types of Cookies We Use

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. However, disabling certain cookies may affect the functionality of our website and your ability to place orders or use certain features. You may also opt out of third-party advertising cookies through tools such as the Network Advertising Initiative Opt-Out Tool or the Digital Advertising Alliance Opt-Out Tool.

For more detailed information about the specific cookies we use and how to manage them, please contact us at [email protected].

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:

When your personal information is no longer required, we will securely delete, anonymize, or destroy it in accordance with our data disposal procedures.

9. Children's Privacy

Jet's Pizza's website, pizzas-jets.rest, is not directed toward children under the age of 13, and we do not knowingly collect personal information from minors under 13 years of age. Our services are designed for adults and mature users who can enter into legally binding contracts. We strongly encourage parents and guardians to monitor their children's online activity.

If you are under 18 years of age, you must not use our website or provide any personal information to us without the direct supervision and consent of a parent or legal guardian. If you are a parent or guardian and you believe your child has provided personal information to us without your consent, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to delete such information from our records.

We comply with the Children's Online Privacy Protection Act (COPPA) and will not use or share personal information of children under 13 for any marketing purposes.

10. International Data Transfers

Jet's Pizza is a United States-based business and primarily stores and processes your personal information within the United States. However, some of our third-party service providers may be located in other countries, and your personal data may be transferred to and processed in countries outside the United States.

When we transfer your personal information internationally, we take steps to ensure that your data receives an adequate level of protection in accordance with this Privacy Policy and applicable law. These safeguards may include:

• Entering into Standard Contractual Clauses (SCCs) or equivalent data transfer agreements with our international service providers
• Transferring data only to countries recognized as providing an adequate level of data protection
• Ensuring our service providers implement equivalent security and privacy protections

By using our website or services, you acknowledge and consent to the transfer of your personal information to the United States and potentially to other countries for the purposes described in this policy, where applicable laws may differ from those of your home jurisdiction.

11. California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights are in addition to those described in Section 5 of this policy and include:

• The right to know what personal information is being collected about you and for what purpose
• The right to know whether your personal information is sold or disclosed, and to whom
• The right to opt out of the sale or sharing of your personal information
• The right to access your personal information
• The right to request deletion of your personal information
• The right to correct inaccurate personal information
• The right to limit the use of sensitive personal information
• The right to non-discrimination for exercising your CCPA/CPRA rights

11.1 Categories of Personal Information Collected (CCPA Categories)

To submit a California privacy request, please contact us at [email protected] with the subject line "California Privacy Rights Request."

12. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, payment portals, or other external services. This Privacy Policy applies solely to information collected by Jet's Pizza through our website and services. We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party platforms you visit.

Third-party services that may be integrated with our website include:

• Google Analytics (website analytics)
• Meta Pixel (advertising and retargeting)
• Payment gateway services
• Social media sharing widgets (Facebook, Instagram, Twitter/X)

13. How to File a Complaint

If you believe we have not handled your personal information in accordance with applicable law or this Privacy Policy, we encourage you to first contact us directly so we can attempt to resolve your concern:

• Email: [email protected]
• Website: pizzas-jets.rest

We will investigate your complaint and respond within a reasonable timeframe.

13.1 Filing a Complaint with Government Authorities

If you are not satisfied with our response or believe we are processing your data unlawfully, you have the right to lodge a complaint with the appropriate government authority. In the United States, relevant authorities include:

• Federal Trade Commission (FTC): The FTC enforces consumer protection and privacy laws under the FTC Act. You may file a complaint at www.ftc.gov/complaint or call 1-877-FTC-HELP (1-877-382-4357).
• California Privacy Protection Agency (CPPA): If you are a California resident and believe your CCPA/CPRA rights have been violated, you may file a complaint with the California Privacy Protection Agency at cppa.ca.gov.
• State Attorney General: Many states allow consumers to file privacy-related complaints with the State Attorney General's office. You may contact your state's AG office for guidance.

We will cooperate fully with any investigation conducted by the relevant data protection authorities.

14. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. Our website currently does not universally respond to browser-initiated DNT signals, as there is no standardized industry protocol for responding to such signals. However, you may control tracking preferences through our cookie settings and by opting out of advertising networks as described in Section 7.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, applicable law, or technological developments. The most current version of the policy will always be available on our website at pizzas-jets.rest, and the effective date will be updated accordingly.

If we make material changes to this Privacy Policy—changes that significantly affect your rights or how we handle your information—we will provide notice through one or more of the following methods:

• Posting a prominent notice on our website homepage
• Sending an email notification to registered users at their email address on file
• Displaying an in-app or on-site notification

Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or your privacy rights, please do not hesitate to contact us using the information below. We are committed to addressing your inquiries promptly and transparently.

This Privacy Policy was last updated on April 11, 2026. All rights reserved. Jet's Pizza © 2026.